faq

  • Which license do i need to drive a TRIPS?

    You can ride TRIPS without any license. Our electric bikes are classified as … a bike with electric assistant.

    You don’t have a licence and you want to transport tools or maintain green spaces, TRIPS pickup module  is the perfect fit.

  • How long is my TRIPS guaranteed ?

    We are doing the maximum so you can fully trust TRIPS reliability. So, we provide a protection against fabrication defects. Your TRIPS guarantee is  1 years. It covers engine, battery, bike frame, bike fork, wheels and metallic chassis. This guarantee is effective only if no mechanical, electrical, electronical modification has been done to your TRIPS and that it has been used in normal using condition. The guarantee excludes damages due to accidents and exclude part that are considered as consumables such as (but not only): tires, inner tube of the wheel, cables, chains, sprockets, brake pads… If you have a question regarding this guaranty or if you need to be covered by this insurance, please contact us in the contact category.